This topic covers how to and where to register your complaint if someone is threatening or annoying you with unnecessary phone calls or text messages from a cell phone or landline number in Pakistan. Unfortunately despite the many campaigns by PTA still there are cell phone connections/SIMs out there which are not registered to any one at all and being used or registered to wrong people other than real users. So before registering one such complaint a thought about the culprit using unregistered or incorrectly registered SIM may stop you from registering the complaint, but this not the way how things work now.
Now even if someone is annoying you from an unregistered or incorrectly registered SIM card, you can still register the complaint against the culprit and PTA will block the connection. If still the messages and calls continue from another number a proper action will be take against the person and even if he/she is using an unregistered or incorrectly registered SIM he/she will be tracked out, reached and coped easily, all you have to do is complain with PTA on first place.
You can call at PTA’s complaint number 0800-55055 to complain against the landline or mobile number from which someone is threatening you. You can also send an email to PTA’s contact email complaint@pta.gov.pk for registering your complaint but using their toll free complaint number mentioned above is recommended for a fast response but you can still expect the email method work out for you, as it worked out for me in past.
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Update:
For your complaints make use of PTA toll free number given above or you can also use following information for your complaints.
PTA Headquarters: complaint@pta.gov.pk (Tel: +92-51-9225325)
Rawalpindi: rawalpindi@pta.gov.pk (Tel: +92-51-5766402)
Lahore: ptalahore@pta.gov.pk (Tel: +92-42-6665022)
Karachi: karachi@pta.gov.pk (Tel: +92-21-5680101)
Peshawar: peshawar@pta.gov.pk (Tel: +92-91-9217279)
Quetta: quetta@pta.gov.pk (Tel: +92-81-2829476)
You can complain on PTA headquarters contact information or your related zonal office contact info as given above. Share any of your experiences with PTA regarding these kind of complains or any other useful info via posting a comment below.
Update:
After reading overwhelming number of comments being written to us it is necessary to make it clear that you can use above information and method to complain directly to Pakistan Telecommunication Authority but you can not make a request to us with a number to get it blocked. The reason is PTA wants the person who is being annoyed/threatened him/herself make a complaint, so we are not eligible to make complaints on your behalf. You will have to do it yourself. Hope it helps. However you are most welcome to share your experience with PTA and also can provide feedback on the response by PTA on your problem. Also if you comment on any thing related to topic you are most welcome.
#1 by Majid Hussain Gopang on July 16, 2011 - 9:27 pm
whole the day network coverage of tellenor is un available in Darbello city of taulka kandiaro Distt: Naushahro feroze sindh. while tower is also available in darbello city. it is the dailly routine of telenor..
#2 by khan on July 18, 2011 - 5:24 pm
plz block sim 03458317004 ye mujhe jaan se mar ne ki damkiyan data hai urgent thx DIG hameed shakel
#3 by Ali on November 23, 2011 - 9:37 pm
Sir03345000565block this num yeh bhot tang krta hai hmara ghr k num pa plzzzzzzzzzz
#4 by ALLAH YAR on July 23, 2011 - 2:29 pm
Sir,
Whether games for awarding prizes by telecom. companies. like “Telenor Talkshawk Soney ki jeet” are launched with the permission of PTA? Can PTA take any step to ensure authenticity and transparency of such games?
#5 by asghar kachelo on August 13, 2011 - 12:49 am
salam recpected sir i am govt officer Secretary union council sindh local board moje sim number location software chaye agar koy as par low riqurmnt chaye wo be desakta hon moje umeed hei ap mery help karenge my cell number +923212090024 office number 02136664737 pllz contect me
and mail id is kachelo@yahoo.com
#6 by Haleema on August 22, 2011 - 10:01 am
please block these number 03465759684 ye mjy boht tang kar raha ha or dhamikia deta hy k g ye intellegenc ma hy or kuch b kar skta hy koi government iska kuch ni bighar skti.
#7 by jawad nawaz on August 25, 2011 - 3:44 pm
sir,
my nobile no 03008002020 is blocked, i request you give me a 1 chance and restore my number
#8 by Muhamma shahbaz Bashir on September 13, 2011 - 12:13 pm
dear sir,Me send your complaint department a complaint against moblink. and complaint number is CPD/050911/M/29319 And completation time is 12-09-2011 of this complain. but still that complain is not resolve. If pta not able to solve the problems of the peoples. It does not have an a right to given the laws to the people. and after sending five time complain may compalin is regestered and when it regesterd it cannot be solve.
#9 by Mian Waleed on September 21, 2011 - 4:27 pm
dear sir i m using telenor pospaid number and send the request for port in to warid postpaid connection my bill was in fuly paid to telenor but still the telenor is sending objection to warid that my bill is not paid. i have visited the telenor office they said that u have changed the ownership of ur number and said that network wll not be changed unless u will use it for 2 months and the warid office said that their is no policy like this fpr the usage of 2 months.
#10 by K. Shahzad on September 21, 2011 - 10:22 pm
Above in the main post are the numbers of PTA headquarters and regional offices, as well as the email addresses are mentioned.
Please contact PTA, they will definitely help/guide you on this matter.
#11 by hamid afzal on September 22, 2011 - 11:38 am
ph.no 04237019261 named abdullah called at my res no and told that you have won Rs580000 iwant a proper action against the indl
#12 by Gulam YAseen on September 23, 2011 - 6:56 pm
sir meri sim 03007540795 Ufone main hai jaab jazz se port out hu kar ufone main port in howa tha tb ye sim mere naam per thi But ye sim ab mere naam per nai aa rahi batain is k liye main kaya krun main ufone k office jata hun tu wo meri baat hi nai sunty kehty hain k naam nai hu sahti ye sim..!! ab batain main kaya krun..??
#13 by Fred Matteson on September 24, 2011 - 1:38 am
Its great that there is such service. But I wonder how the response to the complaint is handled.
#14 by shahani on October 3, 2011 - 9:56 pm
an moblik number is disterb me 03073130172 kindly taken actoin
#15 by mudasar ghafar on October 10, 2011 - 11:54 pm
Dear Sir,
yeh no 0332-8036910 mujhe bohat tang karta hai boht gande gande sms karta hai plz is no ko warn kia jay. thnks
#16 by Nasreen on October 23, 2011 - 3:00 pm
Dear Sir,
i dont know who is this person but he has made my life hell,he irritates me by calling me all the time with difefernbt numbers.
plz warn this person and block his numbers.
the numbers are:
03003969400
03367888174
03022996788
03049609965
plz help me plzzz sir
regards.
#17 by Inam on October 27, 2011 - 2:59 pm
Hi! This is really disgusting i called the so called IELTS Teacher Sir Raja Aamir and daily i am getting sms messages telling the superiority of the teacher. I send an sms and called at this number but nothing happen still i am getting the sms. Please help me in this his number is 03333 877 955
#18 by Waqas on November 20, 2011 - 7:12 pm
meine Jazz k helpline pe 5 bar Load k complain karie lekin koi khas progress nahe howe. mujhe is waja se apne number band karna para. mera balance update nahe ho raha. plz check karwa dein. thanx
#19 by Waqas on November 20, 2011 - 7:16 pm
Sir Jazz k helpline wale Complaint ko koi importance nahe de rahe meine 50 ka load karwia tha pher share kia lekin balance show nahe ho raha. 03064885728 number hai, 5 time Complaint karwae hai Helpline pe 2 dafa Frenchize pe bhe gia ho lekin koi progress nahe. majboran mujhe Number band karna para.
#20 by riaz on November 29, 2011 - 1:45 am
sir ya # 03075376616 mere gaher k # par dhamkiya deti ha plzzzzz is # ko chak kia jay ya block kia jaye thanks
#21 by ali on December 5, 2011 - 1:18 pm
03033883011
03003571982
03313455122
03344593566
R/Sir :kindly blocked these above #.these no are disturbing us all the day plz sir take an action fast we shall be very thank full to you.
#22 by humaqayyum on December 23, 2011 - 4:50 pm
03454803466
R/Sir :kindly blocked these above #.these no are disturbing us all the day plz sir take an action fast we shall be very thank full to you.and misbehaving and use cheap words and losse talks and msgs .kindly block that number
#23 by RAMEES on December 29, 2011 - 12:23 am
THIS NUMBER IS THREATENING ME PLEASE DO SOME THING FOR THIS NUMBER
0334-3371865
#24 by ateeq ahmad on December 29, 2011 - 12:46 pm
sir main sim number 0300-7772770 arsa 2 saal sy use kr rha hun jo k afzaal anwar nami person ny duplicate niklwa li hy kindly is k or jis fanchize ni issue ki hy us k against kaarwai ki jaey.plz contact me at 0300-7760373.i am thankful to u.
yours faithfull
ateeq ahmad
r/o chak habib district narowal
id card #. 34501-1934483-5
#25 by shad tanvir on January 17, 2012 - 4:56 pm
03332051658
R/Sir :kindly blocked these above #.these no are disturbing us all the day plz sir take an action fast we shall be very thank full to you.and misbehaving and use cheap words and losse talks and msgs .kindly block that number
#26 by Sarfaraz Zafar on January 22, 2012 - 5:50 pm
03468188047
03136738620
03016607715
Dear Sir,
Kindly take action on These numbers.
Ye Numbers aik he Shakhs K hain,
Ye in 3No se aik Larki Ko Tang Ker raha hai.Hard and Harsh words are using
#27 by Kamran on January 22, 2012 - 10:22 pm
Salaam,
Sir, is number ne mujhe aur hamari ghar ki ladies ko tang karke rakha hua hai, aur dhamkian bhi deta hai. Jab mene usay bat ki, to usne kisi dost se meri sim block karwadi,aur dosron ko call aur msgs karte rehta hai!!! Yeh karachi akay sabak sikhane ka bhi kehta hai, k mene usay warning kin di thi. Please is number ka kuch karain. Hum behad pareshan hain…
Uska number yeh hai jo tang kara hai:
03319752112.
Thank you.
#28 by waleed on January 29, 2012 - 1:42 pm
AOA
i have the problem in my sim gprs problem…my mobile is 5230 and my no is 03006629766
…my mobile gave an error is packet data not available and please contact your service provider…at least 7 time a call in week to customer officer for tell my problem..they did not solve my problem and gave time 6 hours 1 or and something daily…but same issue i am your valueable customer…..please solve my problem
#29 by naveed aashiq on January 29, 2012 - 5:16 pm
dear sir,
aslam-0-alaikum! meri complain ye hy k 0308-6088254 sy mery cell number 0341-6471463 pe intahai behooda aur immoral text aa rahy hn. kindly is number ko block kr dain or is k against action lain ta k dobara mujhy tang na kary. thax.
yours faithfull
naveed aashiq
talwandi bhinran
district narowal
phone number : 0341-6471463