PTCL Launched 36Mbps CharJi Evo Wireless Internet but with unrealistic data limits

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Recently PTCL have launched its next evo wireless device and claimed 36Mbps data transfer speed. Devices include normal EVO Dongle as well as Wifi cloud device to which different devices can connect using WiFi. Things are very much good till that point, after all we are getting unmatched wireless internet speed which none other have offered yet, but real problem arises when we look at data plans and their tariff which are as follows.CharJi Evo Device

They are offering two packages at the moment, both are available in Prepaid/Postpaid plans

  • CharJi Gold – 50 GB Data Volume/Month – Charges: Rs. 3500/Month
  • CharJi Chrome – 25 GB Data Volume/Month – Charges: Rs. 2000/Month

After looking at two of these data planes anyone would say “Houston we have a problem”, because 36Mbps data speed and 50 GB data limit don’t look good together. 36Mbps means ideally 4.5 MB/s second download speed and 50 GB means 50×1024 MBs which is 51200 MB. So if you calculate based on data limit and speed, you will know that CharJi Evo 50 GB Package, on ideal claimed speed, can run out of its available data in just 3.16 hours and even half of that time for 25 GB package.

Still after that I am not saying that Evo CharJi is useless for all segments, there are users who just want to enjoy reliable fast browsing and some less downloads, for them these packages are good enough. But there are others like me who want to take full advantage of speed and want to watch some full HD videos, download some serious amount of data, for them if PTCL would have added some more packages like 500 GB/month or even unlimited than this connection would have made sense.

Following the official launch of 3G mobile networks in country PTCL have reduced the data limits of almost all of its existing evo packages, most probably to reduce their impact on Ufone’s (Ufone: a 2G/3G mobile operator owned by PTCL) 3G services. But then again launching a premium evo wireless service of 36mbps with biggest data volume package of just 50 GB does not make sense.

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PTCL do not care its old valued customers plus tons of services but no value against them

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For those who does not know, Pakistan Telecommunications Company Limited (PTCL) is currently the only major land line telephony operator in Pakistan. They once used to be fully Government owned organization but it was later privatized partially, so currently the Etisalat (An Abu Dhabi based company) holds the 26% shares of organization along with the administration of PTCL. Still most of its part is government owned even now. Now along with land line telephony and DSL internet, PTCL also provides 3G evo wireless internet services in the country.

PTCL currently claims to provide the highest internet speeds over their landline (ADSL) and evo 3G wireless networks. But the main problem with PTCL management is their main focus always is on announcing, advertising and launching new services. They does not pay any attention on fixing or improving the current set of services they provide.

Not only quality of service, they have no regard of current valued customers they always keep changing the package prices for new customers meanwhile old customers are stuck with that old higher price.PTCL Big logo with devil

For example EVO Nitro a wireless internet service of PTCL, currently for subscribers who have Evo Nitro devices purchased before Aug 2012 the monthly bill is Rs. 3000 and for customers who purchased their devices after Aug 2012 monthly bill is Rs. 2100. Also in start people had pay 6000 to even get a nitro connection and just 2 months later they started providing same connection free of cost for people who pay 3 months bill differently. This thing is again bit understandable but having different higher rate for old valued customers and lower for new ones is not understandable at all.

A most recent promotion of PTCL product again grabbed my attention to fact that PTCL is bias to its newer and older customers. Unlike any other company PTCL’s older customers are suffering more or in other words paying more. Recently, PTCL announced that on payment of 3 months of evo nitro bills in advance its customers could get discount of 800 or 1000. For older customers discount is 1000 but they have to pay a total of 8000 for 3 months (3000×3 – 1000) and discount for newer customers is 800 but they have to pay less for same service and that is 5500 (2100 x 3 – 800). I also took a screenshot of the offer from PTCL’s website, following is the graphic showing the PTCL’s evil and unfair behavior towards its customers.

Unfair PTCLNot only this, there is more to the story, if I start telling everything about PTCL services 100 pages would be less. E.g. On Land line DSL internet PTCL claims to provide internet speeds of up to 50 and 100 Mbps but in some areas their network is bad that these lines could not run even 2Mbps internet. I am not talking about far flung areas its different areas in same cities. They basically don’t repair the old installed cables, wires and polls.

Same is the case with their EVO wireless internet, they advertise that evo nitro would give you speeds of 9.3 Mbps but I have seen in many areas it gives speeds lower than 2Mbps and in some others it gives 5Mbps but never seen evo device running on full advertised speed.

Another major issue we have is PTCL is only main internet provider for the country, so all internet to other ISPs is gone through PTCL, they have offered cheap, high speed but low quality packages to people and made the existence of other small ISPs very difficult, so mostly people have only PTCL as choice.

Hope PTCL corrects itself in future or Pakistan Telecommunication Authority (PTA) takes a strict action against them to make lives of Pakistanis better in terms of internet access.

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HEC Pakistan gets 10GB of Internet bandwidth

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Broadband InternetPTCL will be the provider to 10GB internet Bandwidth to the Higher Education Commission, this bandwidth is going to be used to facilitate the universities by introducing the services like video conferencing, digital libraries and access to the International education and research networks.

This is the highest bandwidth which have been taken by any organization ever in Pakistan and thisĀ  10 Bandwidth is going to be used to form the network between the universities and institutes spread all over Pakistan. The initiative have been taken to encourage and back the research.

This contract is a Part of Pakistan Education and Research Network 2 (PERN2) which is initiated earlier by HEC Pakistan. PERN2 includes the plans to provide huge number of reliable and useful services to student and research scholars across the universities.

PTCL have been providing and providing the huge bandwidth to some of other ISPs and this is first broadband connection of its kind with a huge bandwidth. PTCL and HEC promised to extend future co-operation.

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