How to register complaint against a cell phone or landline number in Pakistan

This topic covers how to and where to register your complaint if someone is threatening or annoying you with unnecessary phone calls or text messages from a cell phone or landline number in Pakistan. Unfortunately despite the many campaigns by PTA still there are cell phone connections/SIMs out there which are not registered to any one at all and being used or registered to wrong people other than real users. So before registering one such complaint a thought about the culprit using unregistered or incorrectly registered SIM may stop you from registering the complaint, but this not the way how things work now.

Now even if someone is annoying you from an unregistered or incorrectly registered SIM card, you can still register the complaint against the culprit and PTA will block the connection. If still the messages and calls continue from another number a proper action will be taken against the person and even if he/she is using an unregistered or incorrectly registered SIM he/she will be tracked out, reached and coped easily, all you have to do is complain with PTA on first place.

You can call at PTA’s complaint number 0800-55055 to complain against the landline or mobile number from which someone is threatening you. You can also send an email to PTA’s contact email complaint@pta.gov.pk for registering your complaint but using their toll free complaint number mentioned above is recommended for a fast response but you can still expect the email method work out for you, as it worked out for me in past.

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Update:

For your complaints make use of PTA toll free number given above or you can also use following information for your complaints.

PTA Headquarters: complaint@pta.gov.pk (Tel: +92-51-9225325)
Rawalpindi: rawalpindi@pta.gov.pk (Tel: +92-51-5766402)
Lahore: ptalahore@pta.gov.pk (Tel: +92-42-6665022)
Karachi: karachi@pta.gov.pk (Tel: +92-21-5680101)
Peshawar: peshawar@pta.gov.pk (Tel: +92-91-9217279)
Quetta: quetta@pta.gov.pk (Tel: +92-81-2829476)

You can complain on PTA headquarters contact information or your related zonal office contact info as given above. Share any of your experiences with PTA regarding these kind of complains or any other useful info via posting a comment below.

Update:
After reading overwhelming number of comments being written to us it is necessary to make it clear that you can use above information and method to complain directly to Pakistan Telecommunication Authority but you can not make a request to us with a number to get it blocked. The reason is PTA wants the person who is being annoyed/threatened him/herself make a complaint, so we are not eligible to make complaints on your behalf. You will have to do it yourself. Hope it helps. However you are most welcome to share your experience with PTA and also can provide feedback on the response by PTA on your problem. Also if you comment on any thing related to topic you are most welcome.

Update:
This post is getting lots of comments by people requesting with their numbers and asking us to open their cell phone service. We at “Info Pakistan” have no authority to block or open any cell phone number. This is just a website which helps people with useful information about Pakistan or info which could help Pakistanis. Similarly, this post only tells you that how to file complaint with PTA if some one is annoying you with unwanted calls or threatening you over the phone. Please if your number is blocked, your SMS are not getting through or you are facing any other issue, please complain directly to PTA using contact information specified above. Also make sure you communicate with your operator or service provider before getting through to PTA.

You are most welcome to share your opinions and experiences in comments section below. However, commenting with your number and asking us to resolve your issue will not work. You have to complaint directly to PTA by calling or emailing them. Hope this helps.

412 thoughts on “How to register complaint against a cell phone or landline number in Pakistan

  1. sir 03241904548 is no se sms send nhi ho raha hai g plzzzzz is ko check kar k thk kar day plzzzzzzzz

  2. Sir mere sel se sms outgoing. 3 din n se bnd ha.plz is nmber k 03453424985
    K sms snding open kr dain.thanks

  3. sir is 03433821471 sa out going sms nai ja rahay ha plzzzzzzzzzzz shai karday plzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

  4. AOA, PTA ki taraf se sms aya ta mare number pe your out going facility is being suspended due to spamming,aur es k bd maire number se sms hona bnd ho gaya plz restore my problm my cell is 03455188620 ye mare nam par hai ADNAN ARSHAD

  5. sir 03433821471 is number sa sms send nai ho rahay ap plzzzzzzzzzzzzzz chake kar k thk kar da plzzzzzzzzzzzzzz ap ke bhot bhot maherbani ho gey ?

  6. sir 03433821471 is num sa sms send nai ho rahay ha ap check kar k thk kar day plzzzzzzzzzzzzzzzzzzzzzzzzz

    1. SIR’ my name is ARSLAN.I have a problam.kindly meri problam solve karen.massage server ki outgoing unblock kar dain.plz sir, kafi din say contect ker raha hun but not responding 0345-6823647

  7. asalam u alaikum sir mera naam shakir khan hai mery number say massegse nahi horhy hai 03462871103 plzzzzzzzzzz. Isska koi hall nikaleyen plz plz plz..????

  8. sir kindly requested to you my SMS are not sending from this number: 03454009295

    Plzzz check this no

  9. assalamoalaikom sir mara name M IRFAN RAFIQUE ha or mara number sa sms nehi send ho rahay ap sa request hay ka ap is no ko chack kar ka sms on karay ap le maherbani ho ge my no ( 03463228897) hay .

  10. sir mere teienor ke no. 03452266290 se sms send nahi ho rahe taqreeban 1 month se please check kar ke theek kar dain. mene buhat calls bhi karin thin magar kisi ne nahi uthai call. please jaldi kuch karain. thankzzzzzzzz

  11. Assalam o Alaikum ….mera naam Sardar Asif hai aur main islamabad se hon aur yeh number mujhe bohat tang karta hai raat ko 3…4 bajey call kar k damiken data hai plzz help

  12. SIR mera name bilal hanif hai mre PTA sms band kardiye thy to mai officeb gaya wahan jo fom bharna tha wo b kardia mujhe kaha tha 3din mai khol jaegy to 5din hogae nai kholy plzzzzzzz cheak karen aur khol den ,,,,,,03433438009………..

  13. Sir, my number is 03435973567. It is zong number. My SMS are not sending from this number. please help me. I am really worried about it.

  14. SIR MARY SMS SEND NAHI HO RAHY HA TAQREEBAN 15 DIN SY MARY NO.03427600960 HA THAK KAR DY PLZ THANKXXXXXXXXXXXXXXXXXXXXXX

  15. hi sir mera naam raheel hai mere msgs send nae ho rahe mujhe infomation nahi thi ek waqt me mene boht msg kardyea apne relative ko plzzzzzzzzzz meri outgoing on karden plzzzzzzzz i request sir my num 03443612321

  16. pllllllllllllzzzzzzzzzzz sir sollv my problem outgoing on karden mere msg send nahi horahe my number 03443612321

  17. muhammad inzamam ul haq sip mari sms sa nahin ja rahy please thk kar dain plzzzzzzzzzzzzzzz

  18. sir merA NUM SA SMS jana band ho ja han?? no response from pta after calling???plz do something
    03135723002

  19. Respected Sir ,my sms service outgoing facility is suspended due to spamming, wef 12-05-2014.kindly open my sms service so tnx my cell#03324953430.I shall be careful in future.

  20. sir kindly requested to you my SMS are not sending from this number: 03424504137 Plzzz check this no

  21. main naeem islamabad sy hn facebook py aik hazrat salman shah(khabes) k naam ki id hy us main inthai sharam nak toheen rasalat or allah pak k bare main gustakhi ki gai hy plz apko allah rasool ka wasta hy ager ap muslim hain tou usko block krain 03436482585 ye mera no hy

  22. there is a network problem here ……. almost 1 hour sy signal nae a rhy …. please check this out quickly

  23. sir mere n.i.c numer 4320101674725 pe shopkeepers ne boht numbers register kiye hain i want to be canceld all exept 03213404905 and 03113204905 mere sirf ye 2 numbers hain thanx

  24. a guy is continuously disturbing me from this number 0336-3566605,he has my cnic info and date of birth somehow,he might be able to use it for bad purpose,kindly take action against this number.

  25. asalamulykum sir mera no ka sms block hain 6 din sa plz us ki server open kr dain main buhat pareshan hun this no 03072437569.

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