This topic covers how to and where to register your complaint if someone is threatening or annoying you with unnecessary phone calls or text messages from a cell phone or landline number in Pakistan. Unfortunately despite the many campaigns by PTA still there are cell phone connections/SIMs out there which are not registered to any one at all and being used or registered to wrong people other than real users. So before registering one such complaint a thought about the culprit using unregistered or incorrectly registered SIM may stop you from registering the complaint, but this not the way how things work now.
Now even if someone is annoying you from an unregistered or incorrectly registered SIM card, you can still register the complaint against the culprit and PTA will block the connection. If still the messages and calls continue from another number a proper action will be taken against the person and even if he/she is using an unregistered or incorrectly registered SIM he/she will be tracked out, reached and coped easily, all you have to do is complain with PTA on first place.
You can call at PTA’s complaint number 0800-55055 to complain against the landline or mobile number from which someone is threatening you. You can also send an email to PTA’s contact email complaint@pta.gov.pk for registering your complaint but using their toll free complaint number mentioned above is recommended for a fast response but you can still expect the email method work out for you, as it worked out for me in past.
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Update:
For your complaints make use of PTA toll free number given above or you can also use following information for your complaints.
PTA Headquarters: complaint@pta.gov.pk (Tel: +92-51-9225325)
Rawalpindi: rawalpindi@pta.gov.pk (Tel: +92-51-5766402)
Lahore: ptalahore@pta.gov.pk (Tel: +92-42-6665022)
Karachi: karachi@pta.gov.pk (Tel: +92-21-5680101)
Peshawar: peshawar@pta.gov.pk (Tel: +92-91-9217279)
Quetta: quetta@pta.gov.pk (Tel: +92-81-2829476)
You can complain on PTA headquarters contact information or your related zonal office contact info as given above. Share any of your experiences with PTA regarding these kind of complains or any other useful info via posting a comment below.
Update:
After reading overwhelming number of comments being written to us it is necessary to make it clear that you can use above information and method to complain directly to Pakistan Telecommunication Authority but you can not make a request to us with a number to get it blocked. The reason is PTA wants the person who is being annoyed/threatened him/herself make a complaint, so we are not eligible to make complaints on your behalf. You will have to do it yourself. Hope it helps. However you are most welcome to share your experience with PTA and also can provide feedback on the response by PTA on your problem. Also if you comment on any thing related to topic you are most welcome.
Update:
This post is getting lots of comments by people requesting with their numbers and asking us to open their cell phone service. We at “Info Pakistan” have no authority to block or open any cell phone number. This is just a website which helps people with useful information about Pakistan or info which could help Pakistanis. Similarly, this post only tells you that how to file complaint with PTA if some one is annoying you with unwanted calls or threatening you over the phone. Please if your number is blocked, your SMS are not getting through or you are facing any other issue, please complain directly to PTA using contact information specified above. Also make sure you communicate with your operator or service provider before getting through to PTA.
You are most welcome to share your opinions and experiences in comments section below. However, commenting with your number and asking us to resolve your issue will not work. You have to complaint directly to PTA by calling or emailing them. Hope this helps.
413 thoughts on “How to register complaint against a cell phone or landline number in Pakistan”
03023911958 . 03456883009 these nmbers annoying me sending valger texts nd calling keep them block plz
mje aik is 0833520271 ptcl number pe uphone number se calls ari hain galia or dhmkia milri hain plz block this numbert 03371709701
Problem is overseas threatening calls. some calls are made from UK. In UK i hear that people take SIMS which are for use for a limited time or call and it is thrown away. Sometime threatening calls are received and on my mobile number of the caller does not appear, Where should one lodge complain against such callers in Pakistan
R/Sir, my name is Muhammad Shahid from Sehwan Sharif and my Landline no.0254620526 matte is slow browsing and i also complain 1218 more than two times,but no respose….
ptcl slogon is not as they say ” feel the differnce” but i would not be bad to say that ” feel the pain” there is no any disiplain in regrating the complaints once you got the complaint no like a prisoner than forget about it because they also forget you.
please take action against this number 00923322000048 the number is disturbing me alot.
03125008357 this person is sending me unwanted sms like abusing etc and i do’nt know this person
03453600094 sir ye mera telenor ka num hai is ki sms sending block krdi gai h PTA ki tarf se sir plz isy khol dein meri persnal sim h or mera ziada kam sms se hi hota h plz m problem m hn ye khol dein sir plz
03422798755 sir mara ya number sa sms nahi ja rahy pilz mara ya maslha solve kardo
its my no n i dont know y my outgoing mesgs closed from Pta pliz meri mesgs send nai o rai he ap on kr dy esa q ho raha he mera no ey he 03442872083
my outgoing sms is blocked please open it no is 03442872083
kindly just tell me this subscriber name and address 03423974552 he send valgur text but unlimited one message again n again. i requst you just tell me his nam and address please
sir my problem that fsd Frenches telener issue 9 simes before 2 10 2014 my nam but iam not know who is do behind even issues 10 simes my younger sister even married sister 3 simes we are totally innocent that sitation not know our nic number simes using plz action telner company why issues that simes unknowns person plz take action again him
sir maray num 03007863443 say sms outgoing band ho gi hai main usay kasay on kar sakta hun
03017680506, I am getting obnoxious text messages and missed calls from this number, the person is not disclosing his or her identity, kindly take stern action against this number. Thanks
mere num se msg send horahy hen kisi ko msg nai milrhy two days se prblm h
sir mary numbr03472758857 sy msg send hona band hogya hai plz kuch kary
apka msg jana theek hogaya hai ?
sir mery num say msg send ni ho rahy lekin recived hoty hain 03464288055 ye mera num hai plz kuch kary
AoA…
03435777579 its my telenor number and today outgoing messaging facility on my no is restricted by PTA. kindly help me to resolve this problem..
JazakAllah…
Sir g mere is number se mesg ni snd ho re 03425405479
sir g plz mera ye masla hal kr dain mere sms ni snd ho re kafi dair se plzzzzzzzzzzzzzzzzzzzzzzzzz mera ye masla hal kr dain
Sir mera mobile chory ho gaya he me ne bahot jaga koshash kaya mujhe ab tak pata nhe chal saka ab ap loge mera madad kar sakate ho plzzzzzz sir mobile he asha 308 he imei1:352840050758385 imei2:352840050758393 kase bhe dost ko pata chal sake to plzzzzzz as number par sms ya call kare 03018986114 emial address he wazeerali760@yahoo.com
aslam o alikum sir ge mera nam muhammad suleman hy or men jaranwalla ka rhny walla hon men 2008 men bata pakistan limited men job krta rha hon as sale reap men ap ko faisalabad depot men hony walli cruption k bary men agah krna chahta hon please contect me mera cell phone hy 03432637995 or mera iD hy sulemanmaya@gmail.com
Aslam o Alikum Sir Kese Ha Mere Num se Sms send nai ho rahe kia problem ha plz kuch kare mera num 03456503675 ha
sir mary no 03468385852 sa masg send hona band hogaya ha pleas kuch ker lein thans
Aslam o Alikum Sir My Name Is Kamran My cell no is 03363029920
This sim use to shop sms purpose only.
sir please is sim ko activate karwaday jo kay app kay depart say syspenbded due to spamming ki waja say kar di. ya koi aisa account bata day jis say mai sms kar sakoo basani say apni shop ki permotion kay lia.
please my sim acative for urgent basis.
Thanks
Muhammad Kamran
mere number se msg jane band hogaye hai plz is ko check karlijiye my number is 03362357593
slam sir my no 03475322025
sy msg send hona band hogya hai plz kuch kary
a.a sir mery nomber 03476802910 sy sms hona band ho gay hain plz sir mehrbani ho g ap ki k ap meri is problam ko solf kar dain plz sir help me
sir i am M.Afzaal from 61 r.b teh.jaranwala district faisalabad.you have suspending me from sms due to spaming plz re open my number. now i cannot do this again. please reopen my numbert.
03466147813 is number ky forward mesages block ho gy hain sir plz mehrbani farma kar is k ki blockage khtm ki jay thankessss
sir kindly requested to you my SMS are not sending from this number. 03452426936 please check this number
sir kindly requested to you my SMS are not sending from this number. 03452426936 please check this number
03425602028 is my telenor no,,,outgoing facility is restricted by PTA plzz help me n slv the problm as soon as possible
sir m w8ing plzz slv m problm
janab mere number pe msg block ho gaye plz my open msg karein my number 03415486544
03466147813 sir is num ky forward mesages block ho gay hain mehrbani farma kar is num k blockage jald az jald khtam k jay …..mai ny phly bh complaint registered ki th but ap logon ny koi response nh dia mehrbani farma kar ab mry sms ki blockage khtm ki jay thankesss
sir g plz 03411670348 k out going msgs unblocked kar dain
03466147813 sir is num k forward sms ki blockeg ho gai hy plz mehrbani fama k is num k sms ki blockage khtm k jay …..thnkes
AOA,, i em ambreen . sir mjy 3333 sy msgs ay k apka 1o lac ka inaam nikla hai or ek num dia jis pe call krny ko kaha vo num ye hai 03358605622. many jb call ki to unho ny information mangi or kaha k apko ek code send krty hain vo ok press krty jaen many phr kuch ne kia or apko ko compalin ki hai unhoo ny us code mai ye num likha hua tha jis sy mjy calls b aen..03371708451………………. sir plzz ap kuch krain in logon ka??
mara sms snd nhi ho ra ha num yeh ha03152741030 jldi set krva da yeh koi solution bata
assalamoalaikom
please unblock my out going sms facility.my number is 03459420001
sir mera out going sms block ho gya hai plz isay unlock kren 03432168134
sir kal sy meray out going sms block hain plz isay unlock kren 03432168134
Sir mere is number se sms sending block ho gay hain zaida sms krny ki wajha se jis k baray me mujhe maloom ni tha-plz set kr dyn.03476941357
I have complaint twice but there’s no response nor action.please unblock my outgoings as on my cell number 03453166638
sir, mery messages send hona band hogae hen please as soon as possible open krden.my cell number 03453166638
sir, 03461511319 ye number threat krha h mje bhi aur meri family ko bhi.please investigate as soon as possible.plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
Sir plz mere is number se sms send ni ho rahay plz set kr dyn mujhe PTA ki policy ka pata ni tha-next ni kryn gay aysa plz 03476941357
mery is num sa sms ni ja rha plz open kar da 03464285351
sir 03334550722 is num k sms send hone block ho gy hai plzzzzzzz jaldi check kr k thek kr de.