How to register complaint against a cell phone or landline number in Pakistan

This topic covers how to and where to register your complaint if someone is threatening or annoying you with unnecessary phone calls or text messages from a cell phone or landline number in Pakistan. Unfortunately despite the many campaigns by PTA still there are cell phone connections/SIMs out there which are not registered to any one at all and being used or registered to wrong people other than real users. So before registering one such complaint a thought about the culprit using unregistered or incorrectly registered SIM may stop you from registering the complaint, but this not the way how things work now.

Now even if someone is annoying you from an unregistered or incorrectly registered SIM card, you can still register the complaint against the culprit and PTA will block the connection. If still the messages and calls continue from another number a proper action will be taken against the person and even if he/she is using an unregistered or incorrectly registered SIM he/she will be tracked out, reached and coped easily, all you have to do is complain with PTA on first place.

You can call at PTA’s complaint number 0800-55055 to complain against the landline or mobile number from which someone is threatening you. You can also send an email to PTA’s contact email complaint@pta.gov.pk for registering your complaint but using their toll free complaint number mentioned above is recommended for a fast response but you can still expect the email method work out for you, as it worked out for me in past.

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Update:

For your complaints make use of PTA toll free number given above or you can also use following information for your complaints.

PTA Headquarters: complaint@pta.gov.pk (Tel: +92-51-9225325)
Rawalpindi: rawalpindi@pta.gov.pk (Tel: +92-51-5766402)
Lahore: ptalahore@pta.gov.pk (Tel: +92-42-6665022)
Karachi: karachi@pta.gov.pk (Tel: +92-21-5680101)
Peshawar: peshawar@pta.gov.pk (Tel: +92-91-9217279)
Quetta: quetta@pta.gov.pk (Tel: +92-81-2829476)

You can complain on PTA headquarters contact information or your related zonal office contact info as given above. Share any of your experiences with PTA regarding these kind of complains or any other useful info via posting a comment below.

Update:
After reading overwhelming number of comments being written to us it is necessary to make it clear that you can use above information and method to complain directly to Pakistan Telecommunication Authority but you can not make a request to us with a number to get it blocked. The reason is PTA wants the person who is being annoyed/threatened him/herself make a complaint, so we are not eligible to make complaints on your behalf. You will have to do it yourself. Hope it helps. However you are most welcome to share your experience with PTA and also can provide feedback on the response by PTA on your problem. Also if you comment on any thing related to topic you are most welcome.

Update:
This post is getting lots of comments by people requesting with their numbers and asking us to open their cell phone service. We at “Info Pakistan” have no authority to block or open any cell phone number. This is just a website which helps people with useful information about Pakistan or info which could help Pakistanis. Similarly, this post only tells you that how to file complaint with PTA if some one is annoying you with unwanted calls or threatening you over the phone. Please if your number is blocked, your SMS are not getting through or you are facing any other issue, please complain directly to PTA using contact information specified above. Also make sure you communicate with your operator or service provider before getting through to PTA.

You are most welcome to share your opinions and experiences in comments section below. However, commenting with your number and asking us to resolve your issue will not work. You have to complaint directly to PTA by calling or emailing them. Hope this helps.

412 thoughts on “How to register complaint against a cell phone or landline number in Pakistan

  1. Sir how can i blocked suspicious cell no 03128823*** who used very abusive language in SMS and i am really annoyed and irritated.
    thank you
    Best regards

  2. hello sir,
    i am getting calls from a number0344 5946632. i am actually all irritated from the person calling from this number. i am requesting you to take proper action against this number
    Thanking you
    Yours sincerely

  3. This guy is really irritating and sends abbusive messages please deal with him with stern hand.his number is 03147627412.

  4. Sir, I am using UFONE Number.03337115577 which is registered in my name, but the same has been blocked on 1st December 2012 without any complaint of any misuse. I contacted UFONE Customer Services who informed me that my number has been blocked by PTA, as the same is being used for marketing purpose, though I have never been involved in such activity as I am a Govt: Employee.

    I, therefore, request you that my number may be activated as I am facing problems in contact with my friends, family members etc…..

    Your earlier co-operation in this context will be highly appreciated.

  5. hello sir,
    i am getting calls from a number 03112868891. i am actually all irritated from the person calling from this number. i am requesting you to take proper action against this number
    Thanking you
    Yours sincerely

  6. hello sir,
    i am getting calls from a number 03112868891. i am actually all irritated from the person calling from this number. i am requesting you to take proper action against this number
    Thanking you
    Yours sincerely

  7. This guy is really irritating and sends abbusive messages please deal with him with stern hand.his number is 03026230308 ( i have sms from its number)

  8. mare nam se 3 nomber hain sir 1 03023082912 2 03123776234 aur 3 03063502405 ye 3 nmbera mare aur mare ghar ke use me hain baqi se mara koi talluq nhe plzzzz wo block kar dain thinkx

  9. Assalam o Alaikum sir,
    i am getting calls from a number 03345437833. i am actually all irritated from the person calling from this number. i am requesting you to take proper action against this number
    Thanking you
    Yours sincerely

  10. sir this number is abusing me and annoying me alot i am from a respected family i cant deal him at my own plz help me 03015499843

  11. sir this number is abusing me and annoying me alot i am from a respected family i cant deal him at my own plz help me
    03362354251

  12. whole the day network coverage of telenor is un available Distt: dikhan and tank. while tower is also availa. it is the dailly routine of telenor

  13. Sir mere load k sim jis main 4000 thousand k load mojod hi us ko Sunnay Commucation Masjid Road Nawabshah n block karwa de hi koi wajah batay

  14. Ya Load k sim Sunny commucation Masjid Road Nawabshah ne de thi aur ya complaint karwa de hi k sim chori ho gaye hi jub k ya sim hamain khud issue k hi

  15. hello sir,
    i am getting calls from a number 663326164648. i am actually all irritated from the person calling from this number. i am requesting you to take proper action against this number.Sir as per my imformation this number is not register from PTA .kindly request u to block this sim soon as possible.
    Thanking you
    Yours sincerely

  16. sir i am getting calls and blackmailing type sms from these numbers 03136928816 and 03247896267…the one person used alot of sim and irritating me…please sir i am requesting you to take proper action against this number or person who’s using this alot of sims collection

  17. 03463102084 sir mere is num se msgs send ni horhe plz ap meri msgs ki sirvice active krden plz

  18. sir this number is abusing me and my family i cant deal him at my own plz plz help me sir plz kindly requset u to bolck this numbers soon aspossible thank you your sincerely 03364441005 03328284845

      1. Please check the email and the numbers in the post above and complaint to PTA directly, as this post is intended to only guide you about how to lodge a complaint with PTA. As per requirements of PTA you have to lodge complaint directly yourself, we are not eligible to do this for you. Hope you understand, Thanks

  19. hello sir,
    i am getting calls from a number 0345-3331808. i am actually all irritated/Damke from the person calling from this number. i am requesting you to take proper action against this number
    Thanking you
    Yours sincerely
    Danish Aslam

  20. respected sir , this is to informed you that my mrs getting unwanted call and sms from 03158040239.i complain about it to zong help line but yet they had not taken any action I I personally try to contact this fellow to asked him/her not do fake call and shameless msg to my mrs number .sir its to informed you that the mention number is not register from PTA using illegally so kind take action on it as soon as possible and block his/her number immediately .

  21. hello sir,
    my Mrs getting calls from a number 03158040239. i am actually all irritated from the person calling from this number and unwanted shameless sms. i am requesting you to take proper action against this number.Sir as per my imformation this number is not register from PTA .kindly request u to block this sim soon as possible.
    Thanking you

  22. respected sir,

    kindly take an action on 03455123007 and 03435444143 as ye do num humri private firm ko bht tang kr rahe hain

  23. People use the numbers and email addresses mentioned above in the post to complaint to PTA directly, here in comments only you can share you experience but you have to complaint directly to PTA. This post is only intended to guide you about how to complaint to PTA if someone annoys you via phone.

  24. ASLAM ALAKAM,

    DEAR, PTA .

    my Mother & sisters and whole family getting calls from a number . i am actually all
    irritated from the person calling from this number and unwanted
    shameless sms. i am requesting you to take proper action against this
    number.Sir as per my imformation this number is not register from PTA
    .kindly request u to block this sim soon as possible.
    Thanking you

    sir
    unkown numbers say baar baar laga taar sms aur calls ati hai pls sir i
    mentioned these number they are some times miss calls and then sms and
    then abusing in phones calls we close our mobile even change numbers
    what we can doe ?

    also they are black mailing pls take a quick actions .

    same person doing that .

    number are here : 03243404646 03222795679 03112797162 03113359050 03113711390

    03348319050

    03360009804 this number always abuse and want meet in Bladiya town he belong from ANP he abuse much more .

  25. I have been receiving abusive sms and calls from this number,
    kindly check and block this warid number 03232002356

  26. asalam alekom sir jee someone again and again messaging me and abusing his number is 03312944752 and03312651034

  27. sir this number is abusing me and my family i cant deal him at my own plz plz help me sir plz kindly requset u to bolck this numbers soon aspossible thank you your sincerely

    03312944752 and03312651034

  28. Dear, PTA regarding

    i am requesting you to take proper action against these
    number. 03112292528 – 03122720912 – 0313272715 – 03412419531

    03118901096 – 03152585025

    Sir as per my imformation this number is not register from PTA .

    kindly request u to block this sim soon as possible.
    Thanking you

  29. Dear, PTA 03112292528 still calling his name is IRFAN pls i cant deal with him take a quick action plsssss

  30. sir this number is abusing me and annoying me alot i am from a respected family i cant deal him 03457280751

  31. sir mera zong ka yea number hy 03115467443 aur mery name pr zong ki 2 sim registerd hain plz dusri sim block krain telenor ki bhi meri aik sim hy plz zon ki dusri sim jo mery name pr registerd hy block krain. thanks

  32. Salam sir meray number se outgoing msgs block hain cmpak walay kehtay hain k hamri trf se koe issue nai pta nay block kiya ha kya ma poch skta hoon k kiyon block kiya gya ga 03009516372. Wajih ul hassan Lone

    1. Wajih ooper post main jo numbers diyay gayay hein unn peh call ker kay poochna paray ga apko.

      For any kind of complaints or inquiry, call PTA numbers given above in the post or email them.

  33. o sir meri sim te reactivation offer majood hai lekin main jab 100 ka load karwata hn to free mint naai ate plz solve my problems

      1. Did you received a reply of your email? Plus please note, that if someone is calling you, its better to call PTA, not the email. Because on call they verify some info from you, only after that they take a strict action about the culprit’s number. Which includes blocking the sim of culprit. Do try calling PTA.

  34. sir mujy es no se abi call i ha no ha 03046229031,03076514613 or mujy bewaqoof bana rhy hain k app ka 5 lakh ka enam nikla ha or hamy 900 k cards load krwaeo or belance app k ghar pohanch jea ga or apna name mr Jesaan bata rhy hain sir es k kilaf sekht kisam ka action hona chayeh takey kisi or ko bewakoof na baneain.

  35. salam kal 8 bjay mjhay03117080383 walay number say fone aya admi nay kaha kay ap ko mubarak hi ap 10 lac jeet chukay hain ap mjhy call back karo mainay call back ki tu us nay kaha kay ap kay paas set kn sa hai mainay kaha kay china wala us nay kaha kay koi nokia ka set uthao mainay nokia 110 uthaya aur zong ki sim us main dal dee ab fone aya kay ap kay paas ek code ae ga us ko save kar laina mainay save kar lia ab mjhay 310 se call anay lagi us nay kaha kay daikho kay company ki taraf se call a rahi hain mainay kaha k han us nay kaha kay ap head office se baat karain ab mjhy kaha kay main waqas bol raha hn islamabaad se ap kay 10 lac nikly hain dubai main main khush ho gia nus ne kaha kay aj 11 bjay ptv home aur geo news per ap kay naam ka ilan kia jea ga mjhay kaha kay inam ap ke paas 2 ghanty main pohanch jae ga us nay mere phpo ka shanakhti card ka n aur un ka namm likhwaya hamara sara edress maloom kia ab klaha kay ap 15000 hamary paas bhajain us nay mjhay id card aur fone number likhwaya id card 45208`0269980`3 fone n 03117080383 us nay kaha kay 20 mint main paisay bhajain hamaray paas mainay kha kay ye farood na ho main dosray mble se 310 pe fone ki aunhon ne khaa kay ye sab farood hai ap paisay na bhajain sir g ab ap daikahain kae ye kia ho raha hai jaisy ab inhon nay hamara shanakhti card lia hai is tarhan tu dehsht grdi ho rahai hai ap kuch katrain hamain ye koi nuqsaan na karain mera number hai 03156788059

  36. salam sir 03005417327 ma na ya no zong ma convelt krea ha pchle 5 saal se ab mujy zong ke trt se sms aur clls ati ha ke apna no nam krwe sir ya kya problm ha mera nam ha to zong wlo ne convelt ke the sim sir mera masla plz jldi solve kre thanks

  37. I am syeda sara i received an sms from this number. text was about a winning prize in benazir income support programme. i never participated in such type of programme so i know that text must be fake. kindly note these numbers and take action against him. to same public from these fraud peoples. thanks. Number is 03087166528 and one more number was mentioned for communication that is . 03331727616. kindly take action.

  38. a rong number calling from different numbers. calls 50 times a day. plz take action against him. i dont know him. his numbers are. 03118424885 and 03132115585

  39. a wrong number is texting me in morning to night one msg ko bar bar snd krta hai
    gandy gandy msg krta hai plx take an action his nbr is 03228224869

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